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​​​Please find the Accessibility information below for the new portal for check and advice


Our portal is co​mpliant with WCAG 2.0 (Level A) through the following:

Future enhancements Projects of the portal include being fully compliant with WCAG 2.0 Level AA.

  • Our website is best viewed by the following internet browsers:
    • Internet Explorer Versions 11.5+
    • Mozilla FireFox
    • Google Chrome
    • Safari 5+
  • Accessibility Information for People of Determination
    • Increase and Decrease font feature on the header of the portal
    • Color Blind options in the footer of the portal
    • Visual disabilities: blindness, low vision or loss of visual acuity.
    • Auditory disabilities: complete deafness or some levels of hearing loss.
    • Cognitive disabilities: speech dysfunction, language or learning impairments.
    • Physical disabilities: impaired mobility or loss of fine motor control.
  • Smart Devices information

Our portal is also available in smart devices to work automatically such as smart phones and tablets and can be accessed from Dubai municipality link

  • PDF files: Some content need Adobe Acrobat software to be viewed